Customer Service Representative Position

3 days ago


Eastbourne, East Sussex, United Kingdom Essential Employment Full time

Customer Service Advisor Needed

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We are currently seeking a highly skilled Customer Service Advisor to join our team in Eastbourne. The successful candidate will be responsible for delivering exceptional customer service across multiple channels, including face-to-face, phone, letter, customer portal, self-service, and social media.

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This is a full-time temporary contract role that offers a competitive salary of £11.44 per hour. If you are passionate about customer service and have the skills and experience to match, we would love to hear from you.

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About the Role:

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  • Delivering exceptional customer service across multiple channels.
  • Reviewing and moderating reports, proactively resolving issues or referring to relevant teams.
  • Carrying out related duties, capturing statistical data, and sending correspondence.
  • Providing technical advice on self-service channel issues.
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Key Responsibilities:

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The successful candidate will be responsible for:

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  1. Interacting with customers across multiple channels.
  2. Reviewing and moderating reports.
  3. Carrying out related duties.
  4. Providing technical advice.
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What We Offer:

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In addition to a competitive salary, we offer a range of benefits, including opportunities for professional development and a supportive team environment.



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