Customer Service Ambassador

2 weeks ago


Eastbourne, East Sussex, United Kingdom McDonald's Full time

About the Role

We're looking for a talented and enthusiastic individual to join our team as a Crew Member. As a key member of our restaurant team, you'll play a vital role in delivering exceptional customer service and ensuring our customers have a fantastic experience every time they visit.

Your Key Responsibilities

  • Provide friendly and efficient service to our customers, ensuring they receive their orders promptly and with a smile.
  • Work effectively as part of a team to maintain a clean, safe, and welcoming environment for our customers and colleagues.
  • Prepare and serve food and beverages to the highest standards, adhering to our food safety and quality guidelines.
  • Handle customer complaints and concerns in a professional and courteous manner, ensuring we resolve issues to our customers' satisfaction.

About You

We're looking for someone who is passionate about delivering exceptional customer service, has a positive attitude, and is able to work well under pressure. You'll be a team player who is able to communicate effectively with colleagues and customers alike.

What We Offer

We're proud to offer a range of benefits to our employees, including holiday pay, service awards, meal allowances, and discounts on our menu items. We're also committed to supporting our employees' career development and provide opportunities for training and progression.

Working with Us

McDonald's is a fast-paced and dynamic environment, and we're looking for someone who is able to adapt quickly to changing situations. You'll be working in a team environment, and we're looking for someone who is able to communicate effectively and work collaboratively with colleagues.

Benefits Package

Our benefits package includes:

  • Holiday pay
  • Service awards
  • Meal allowances
  • Employee discounts
  • Extra pay for working late shifts

Language

The original language code is en.



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