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Food and Beverage Team Lead

1 month ago

Edinburgh, Edinburgh, United Kingdom Lost Shore Surf Resort Full time

Lead the Food and Beverage Operation at Lost Shore Surf Resort

About Us: Lost Shore is a world-first and world-beating surf resort located in Scotland. Our resort features a large inland wave pool and an indoor climbing arena, making us a unique destination for surfers, tourists, and locals alike.

We offer a range of activities and leisure offerings that cater to everyone's interests. Our resort is a place where adventure meets relaxation, and we're looking for a team member who can help us deliver an exceptional visitor experience.

Key Responsibilities:

Lead the Food and Beverage (F&B) Operation and Events Programme at the Lost Shore Surf Resort (LSSR) in Edinburgh.

Collaborate as an essential member of the F&B Front of House (FOH) and Events Teams.

Provide a world-class visitor experience in F&B and Events, ensuring safety, hygiene, and legal compliance.

Report to the F&B Manager while working closely with the F&B Team Leaders and alongside Rogue Village (RV).

Visitor Experience: Collaborate with F&B Manager & Team Leaders and Rogue Village to understand and exceed visitor expectations, ensure visitor satisfaction and recommendations, meet and surpass targets for repeat visitors, act on feedback to maintain high standards, and deliver quality services on time and within budget.

Working as a Team: Work together as a team to create a positive work environment, adapt to feedback, stay informed and engaged in communications, address issues promptly, and ensure adherence to all Policies and Procedures.

Ways of Working: Ensure adherence to LSSR's Health and Safety policy, maintain updated training records, comply with Risk Assessments, operate within licence and permit parameters, foster a strong H&S culture, support the Duty Manager Team during incidents, and keep accurate records of all incidents within F&B and Events.

Requirements:

A passion for hospitality, seasoned with proven team leader experience

The drive to make a difference — we need a team leader that wants to be part of a creative, innovative and market-leading hospitality venue.

A flair for food & drink, you should be a passionate foodie first and well networked in the contemporary Scottish hospitality scene

Additional Information:

As a Food and Beverage Team Member you'll need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort's smooth operation during peak times is essential.

Why join the Lost Shore Team?

A front-row seat to the opening of Europe's largest inland surf resort.

A team that knows how to have fun at work but equally understands the value of hard graft.

A chance to put your stamp on Lost Shore's legacy.

On top of an attractive salary you will also enjoy a competitive benefits package including 28 days paid holiday, pension and lots more