Head of Membership Experience

3 weeks ago


London, Greater London, United Kingdom Ten Lifestyle Group Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Head of Membership Experience. As a key member of our leadership team, you will be responsible for delivering exceptional service to our members, driving business growth, and developing strategic partnerships.

Key Responsibilities
  • Develop and implement membership strategies to drive engagement and retention.
  • Build and maintain strong relationships with members, clients, and internal stakeholders.
  • Lead a team of membership professionals to deliver exceptional service and support.
  • Collaborate with cross-functional teams to develop and execute business growth initiatives.
  • Monitor and analyze membership metrics to inform business decisions.
Requirements
  • Proven experience in membership or client-facing roles.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and inform business decisions.
  • Strategic thinking and problem-solving skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.
  • Recognition and reward for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates.



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