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Claims Management Specialist

2 months ago

Ipswich, Suffolk, United Kingdom WTW Full time
WTW Job Description

**Role Overview**

As a Claims Management Specialist at WTW, you will be responsible for managing an allocation of low value claims. This role requires a strong understanding of the Insurance Industry and claims handling processes.

**Key Responsibilities**

* Manage an allocation of low value claims, ensuring timely and efficient resolution
* Take individual ownership of claims while working collaboratively with the team to monitor key client outcomes and take appropriate action as required
* Comply with all aspects of WTW's financial processes and adhere to the reserving process within given authority
* Handle day-to-day client queries competently and in line with WTW values
* Understand and comply with the audit process
* Support and contribute to the Continuous Improvement Forum

**Requirements**

* Strong understanding of the Insurance Industry and claims handling processes
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong analytical and problem-solving skills
* Proficiency in Microsoft Office applications

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**Language**

English (en-US)