Counselling Service Manager

1 week ago


London, Greater London, United Kingdom Change Grow Live Full time
About the Role

We are seeking a skilled and experienced Counselling Service Manager to join our team at Change Grow Live.

As a Counselling Service Manager, you will be responsible for overseeing the delivery of high-quality counselling services, managing a team of counsellors, and ensuring that all therapeutic work is delivered to the highest standards.

Key Responsibilities:
  • Service Coordination: Oversee the delivery of high-quality counselling services, ensuring they meet the needs of service users.
  • Team Management: Recruit, train, and manage a team of counsellors, ensuring they receive the support and supervision needed to excel in their roles.
  • Therapeutic Oversight: Review all referrals, conduct assessments, and manage client allocations, providing direct counselling services as part of your role.
  • Clinical Supervision: Engage in clinical supervision according to the BACP/UKCP ethical framework, ensuring adherence to professional standards.
  • Professional Development: Take responsibility for personal development, identifying training needs, and participating in regular supervision and appraisal.
  • Leadership: Collaborate with the wider leadership team to identify areas for improvement and champion a trauma-informed approach to care.
Role-Specific Responsibilities:

This post-holder will be directly managed by the local Service Manager, Deputy Service Manager, or Psychologist where present, and will be responsible for fulfilling the following duties:

  • Leadership of Volunteers: Lead on a rolling cycle of recruitment and training of volunteer counsellors and counselling students, ensuring they meet agreed minimum criteria and work to ethical and professional standards.
  • Support and Supervision: Ensure that all counselling students and volunteer counsellors receive high-quality induction, training, clinical supervision, ongoing support, and appraisal.
  • Service Development: Work with line managers to support and develop the Counselling Service.
  • Advocacy: Promote the value and efficacy of counselling volunteering across the partnership and externally.
  • Innovation: Identify new opportunities for counselling volunteering roles within the service and the organisation.
  • Compliance: Ensure that counselling students and volunteers adhere to CGL policies and procedures, with a particular focus on safeguarding, case management, and information security.
About You:
  • Professional Level 4 (minimum) Counselling Qualification and working towards BACP accreditation.
  • Working towards a diploma in Therapeutic Counselling Supervision or equivalent that adheres to BACP ethical principles.
  • An excellent knowledge of a wide range of therapeutic approaches, including CBT, TA, and Person-Centred approaches.
  • Proven leadership skills, ability to train counselling students and volunteers, and support service users utilising various interventions.
What We Offer:
  • A competitive salary of £34,700.09 - £36,635.38 dependent on experience, pro rata for part-time hours.
  • 15 hours per week, with flexibility to work from home.
  • Outer London Weighting: £2163.27.
  • 25 days holiday (plus bank holidays) rising annually for the first five years.
  • Paid 'Wellness' hour each week, along with a 'Wellness' hub and Employee Assist Programme.
  • Contributory pension scheme.
  • Several benefits, including discounts for shopping, cinema, holidays, etc.
  • A friendly and supportive team.
  • Training, career development, and progression opportunities.
  • Refer a friend scheme and receive generous vouchers if the candidate is successful.


  • London, Greater London, United Kingdom Change Grow Live Full time

    Job Title: Counselling CoordinatorJob Summary: We are seeking a skilled Counselling Coordinator to join our team at Change Grow Live. As a Counselling Coordinator, you will play a vital role in the development and delivery of counselling interventions, working closely with our volunteer and student counsellors to ensure high-quality services are provided to...


  • London, Greater London, United Kingdom Leone Centre - Counselling, Coaching and Consulting Full time

    Job Title:Family Therapy and Counselling ProfessionalAbout Us:We are a leading provider of therapeutic services in the private sector, dedicated to delivering high-quality support to individuals and families. Our mission is to unite dedicated professionals who share our passion for making a positive impact.Job Description:We are seeking an experienced Family...


  • London, Greater London, United Kingdom Leone Centre - Counselling, Coaching and Consulting Full time

    Therapeutic Support SpecialistAt Leone Centre, we are dedicated to enhancing the quality of therapeutic support in the private sector. We are seeking a passionate and committed Couples Counselling and Therapy Professional to join our team in London or online.Key Responsibilities:Hold a specific training in Couples Therapy as well as a core training in...


  • London, Greater London, United Kingdom Leone Centre - Counselling, Coaching and Consulting Full time

    Are you a motivated and experienced Couples Counselling and Therapy Professional? We are seeking a talented therapist to join our team at Leone Centre - Counselling, Coaching and Consulting. Our practice offers a supportive environment where you can grow and develop your skills while making a meaningful contribution to the lives of our clients.This role is...


  • London, Greater London, United Kingdom WEST LONDON CENTRE FOR COUNSELLING Full time

    West London Centre for Counselling, a highly respected charity, is seeking an experienced Director to lead the strategic management of the centre and its staff.The ideal candidate will have a proven track record in leading teams and driving organisational growth. A strong understanding of psychological counselling principles and experience working with...


  • London, Greater London, United Kingdom Change Grow Live Full time

    About the RoleWe are seeking a highly skilled and experienced Counselling Coordinator to join our team at Change Grow Live. As a Counselling Coordinator, you will play a vital role in developing and delivering counselling interventions to our service users.About the TeamOur team is dedicated to making a positive impact on the lives of our service users, and...


  • London, Greater London, United Kingdom St Raphael's Hospice Full time

    Role OverviewThis part-time Clinical Supervisor position is available at St Raphael's Hospice in London. The successful candidate will be responsible for the Bereavement Placement Service, including coordinating and managing students/volunteers on placement. They will also provide group clinical supervision and professional clinical counselling for clients...


  • London, Greater London, United Kingdom Workplace Options LLC Full time

    Employee Wellbeing Expert Wanted:We are looking for a dedicated Employee Wellbeing Expert to join our UK team at Workplace Options LLC. As an EAP Counsellor, you will engage with clients over the phone, video, and email to provide short-term counselling and crisis management services.Key Responsibilities:Provide in-the-moment support and crisis management to...


  • London, Greater London, United Kingdom LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE Full time

    LONDON SCHOOL OF ECONOMICS AND POLITICAL SCIENCE is committed to building a diverse, equitable, and inclusive community.The Student Wellbeing Service plays a central role in the student experience, aiming to ensure that every student feels a sense of belonging, welcome, and support.We are seeking an experienced clinician to lead our counselling service,...


  • London, Greater London, United Kingdom WhereToTalk Full time

    Job Summary:We are looking for a Counselling Services Professional to join our team at WhereToTalk.Key Responsibilities:Deliver high-quality counselling services to children and young peopleCollaborate with schools, parents, and other professionals to ensure effective supportRequirements:Relevant qualification in counselling or psychotherapyProven experience...


  • London, Greater London, United Kingdom Liberty Global Europe Ltd. (UK) Full time

    **About the Role**This challenging position involves providing high-level legal advice and support to the M&A, Liberty Technology, Ventures, and Liberty Financial Services teams. You will work closely with multiple stakeholders, including senior management and external counsel, to deliver key initiatives and manage transactional activity.


  • London, Greater London, United Kingdom Ripple Labs Full time

    About the RoleWe are looking for a highly skilled Financial Services Counsel to join our team at Ripple Labs. The successful candidate will have experience in financial services and software industry, with a strong background in SaaS knowledge and contract review. You will be responsible for providing legal support to various departments and collaborating...


  • London, Greater London, United Kingdom UNIVERSITY OF THE ARTS LONDON Full time

    **About the Role**The University of the Arts London is seeking an experienced and qualified Counsellor to join its counselling and mental health team.As a Counsellor, you will provide confidential assessments, one-to-one and group counselling sessions, crisis management support, and work closely with managers to develop good practice.You will also contribute...

  • Commercial Counsel

    1 month ago


    London, Greater London, United Kingdom Mack Legal | In-house Legal Recruitment Full time

    Job Title: Commercial Counsel Job Description: Job Summary: We are seeking a highly skilled Commercial Counsel to join our team at Mack Legal | In-house Legal Recruitment. As a key member of our EMEA legal team, you will provide legal assistance on corporate, transactional, and general legal matters across the region. Key Responsibilities: * Providing...


  • London, Greater London, United Kingdom Faircare Counselling Full time

    About Us: Faircare Counselling is a mental health support service providing accessible, compassionate, and effective support through our online platform. Our team of qualified professionals delivers high-quality therapy sessions to clients across the UK, focusing on diverse mental health challenges.Job Description:We are seeking a skilled and empathetic...


  • London, Greater London, United Kingdom WorldFirst Full time

    We are seeking a Senior Financial Services Counsel to join our dynamic legal team in London. As part of the Ant Group, a worldwide fintech company, you will play a key role in shaping the future of payment and technology solutions.About the CompanyWorldFirst is a fast-growing payment and technology business in EMEA, partnering with strategic fintech players,...


  • London, Greater London, United Kingdom Page Personnel Sales Full time

    This is a brilliant opportunity for a highly skilled and experienced EA to join a fast-growing FMCG company as a Business Manager/Chief of Staff to their General Counsel.The General Counsel is a new addition to the team, having joined from another FMCG company, and is looking for a strong EA who can support them in their role. The ideal candidate will have a...


  • London, Greater London, United Kingdom Change Grow Live Full time

    About the RoleWe are seeking a skilled Counselling Coordinator to join our team at Change Grow Live. This is an exciting opportunity to contribute to the development and delivery of counselling interventions, working closely with volunteer and student counsellors.Key Responsibilities:Oversee the delivery of high-quality counselling services, ensuring...

  • Senior Counsel

    1 month ago


    London, Greater London, United Kingdom Eximius Law Full time

    Senior Counsel RoleEximius Law is seeking a highly skilled Senior Counsel to join their legal team in London. As a key member of the team, you will be responsible for reviewing, drafting, and negotiating key supplier agreements, identifying key risks, and conducting due diligence.You will also support and manage compliance and risk with regulatory reporting,...


  • London, Greater London, United Kingdom Hospice in the Weald Full time

    We are seeking a qualified Lead Counsellor to join our team at Hospice in the Weald. As a skilled and compassionate individual, you will provide specialist support for our Counselling and Support Service Team.In this role, you will be responsible for managing competing demands on our services while maintaining a high level of professionalism. You will also...