Content Strategist
1 week ago
Role Overview
We are seeking a highly skilled Content Strategist to join our team in London. As a Content Strategist, you will be responsible for strategically shaping communications in our Polish market through translating, trans-creating and creating engaging, on-brand product and marketing content. Your primary focus will be on elevating the online and instore experience through copy that inspires and connects with our Polish customers.
Key Responsibilities
- Elevate the online and instore experience through copy that inspires and connects with our Polish customers
- Build brand recognition in the Polish market through the COS tone of voice
- Contribute to the content localization strategy in the Polish market
- Maintain the quality and accuracy of copy across all touchpoints for the Polish market
- Enhance the customer journey and experience, ensuring clear language across our product pages
- Increase conversion and reduce return rates through accurate copy
- Work in our translations tool to build up translation memory to improve workflow and optimize processes
- Set up improvement initiatives for translation workflows
- Translate, trans-create and edit engaging, on-brand copy including product descriptions, email newsletters, store windows, editorial and promotions, ensuring all copy is clear and localized where relevant
- Lead communications for the Polish market by creating overarching messaging and copy in collaboration with the copy team
- Create and maintain market-specific style guides to ensure consistency across communications
- Liaise with other teams in the business to ensure smooth production of translation materials
- Own the in-house translations process
- Lead improvement initiatives, for internal and external tools and processes
- QA and maintain quality of copy on the product and department landing pages with regular quality checks
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