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Third Party Property Damage Claims Specialist
2 months ago
We are seeking a highly skilled and experienced Claims Handler to join our team at Hastings Direct. As a Claims Handler, you will play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims.
Key Responsibilities- Investigate and assess third-party property damage claims, gathering relevant information and evidence.
- Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
- Analyse policy documentation to determine coverage and applicability.
- Evaluate liability and quantum to determine accurate settlement amounts.
- Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
- Collaborate with internal teams to gather insights and share knowledge for continuous improvement.
- Keep accurate and up-to-date records of claims activities using the company's systems.
- Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
- Strong analytical skills to assess claims and determine liability and settlement amounts.
- Excellent communication and negotiation abilities, with the capability to engage with external stakeholders professionally and empathetically.
- Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
- A proactive and self-motivated approach to work, with the ability to adapt to changing priorities.
- Proficiency in using computer systems and relevant software applications.
- A commitment to delivering exceptional customer service and representing our values.
- An attractive salary based on experience.
- A flexible and hybrid working approach, with the option to work from home and in the office.
- A competitive bonus scheme, with opportunities for annual performance bonuses.
- A range of benefits, including private healthcare, dental plans, and cycle to work schemes.
- Access to training and development opportunities, to help you grow and succeed in your career.
