Parts Coordinator

3 weeks ago


Aberdeen, Aberdeen City, United Kingdom Kemp Recruitment Full time
About the Role

We are seeking a highly organized and detail-oriented Parts Administrator to join our team at Kemp Recruitment. As a key member of our operations team, you will be responsible for ensuring the smooth flow of parts and inventory within our organization.

Key Responsibilities
  • Deliver exceptional customer service by providing advice and support to customers regarding parts and inventory.
  • Ensure all back-of-house stock maintenance processes are adhered to, including data and report generation to meet customer demand and manufacturer guidelines.
  • Assist customers with parts enquiries, identify parts, provide prices and availability, and prepare orders for parts picking and collection/delivery.
  • Monitor and maintain all elements of stock levels in accordance with processes.
  • Work collaboratively with the team to maintain departmental flow and ensure seamless communication with Service Engineers, internal departments, suppliers, and customers.
Requirements
  • Respond to customer inquiries in a timely and professional manner.
  • Assist customers in identifying parts, providing prices and availability, and preparing orders for parts picking and collection/delivery.
  • Monitor and maintain stock levels, ensuring accurate and up-to-date records.
  • Communicate effectively with the team and stakeholders to ensure seamless operations.
  • Adhere to company processes and procedures to ensure efficient and effective inventory management.
What We Offer

As a Parts Administrator at Kemp Recruitment, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and ensuring the smooth flow of parts and inventory. If you are a motivated and organized individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.


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