Customer Service Representative
1 month ago
About the Role
As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your primary focus will be on ensuring that every customer feels welcome and valued.
Key Responsibilities
- Provide top-notch customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with the management team to maintain high standards of cleanliness and organization in the dining area and toilets.
- Organize special events and activities to create a warm and welcoming atmosphere for customers.
- Develop and maintain positive relationships with customers, ensuring their needs are met and exceeded.
- Collaborate with colleagues to achieve team goals and objectives.
What We Offer
As a valued member of our team, you'll enjoy a range of benefits, including:
- Holiday pay
- Service Awards
- Meal allowance
- Employee discounts from top high street and online brands
Requirements
To succeed in this role, you'll need:
- Excellent communication and interpersonal skills
- A genuine smile and ability to connect with customers
- High energy levels and a willingness to work efficiently and productively
- Ability to work well in a fast-paced environment
Join Our Team
At McDonald's, we're committed to fostering a safe, respectful, and inclusive workplace. If you're passionate about delivering exceptional customer experiences and working as part of a dynamic team, we'd love to hear from you.
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