Senior Pensions Administrator

2 weeks ago

Birmingham, Birmingham, United Kingdom Aon Full time

Job Overview

We are seeking a skilled Senior Pensions Administrator to join our team at Aon. As a key member of our pensions administration team, you will be responsible for providing exceptional service to our clients across multiple domains.

  • Monitor team activity and coordinate workload in line with service-level agreements by organizing, prioritizing, and making effective workload allocation decisions.
  • Produce and analyze reports as required for internal and external clients and requirements.
  • Identify issues with processes handled in teams and drive a process to find and implement solutions.
  • Implement changes to tools and documentation needed to support effective service delivery.
  • Increase the level of processing knowledge and drive continuous improvement in all areas of processing.
  • Write and maintain knowledge documents, keeping them up to date and incorporating changes to legislation.
  • Share best practice with colleagues through process and tool training.
  • Participate in both internal and external audits.
  • Be a role model in the team by giving constructive feedback to colleagues to improve performance and support the Manager.
  • Coordinate and participate in projects that will impact the work of teams and domains.

About the Role

  • Pensions administration experience.
  • Team player, who can work to deadlines.
  • Good communication skills, both verbal and written.
  • Attention to detail and commitment to provide ongoing quality.
  • Understanding of Word and Excel.

We offer a comprehensive benefits package, including training and development, support for professional exams, and opportunities for career growth within a growing worldwide organization.

What's in it for you

  • Discretionary bonus.
  • Pension and life assurance scheme.
  • Private medical care.
  • Cycle to work scheme.
  • Virtual GP and employee assistance program.
  • Workplace savings scheme.
  • Free membership to onsite gym and on-site café.
  • Two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.

How we support our colleagues

We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues to succeed. In addition to our comprehensive benefits package, we are committed to delivering a diverse and inclusive workforce, providing opportunity for all. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

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