Senior Pensions Administrator

4 weeks ago


Birmingham, Birmingham, United Kingdom Aon Full time
About the Role

We are seeking a highly skilled and experienced Senior Pensions Administrator to join our team at Aon. As a key member of our operations team, you will be responsible for providing high-quality administration support to internal and external clients, with a focus on technical expertise and process improvement.

Key Responsibilities
  • Provide technical expertise and support to clients and colleagues, including process and tool training.
  • Monitor team activity and coordinate workload to ensure effective service delivery.
  • Produce and analyze reports as required for internal and external clients and stakeholders.
  • Identify and drive process improvements, including implementing changes to tools and documentation.
  • Share best practice with colleagues through process and tool training.
  • Participate in internal and external audits, and contribute to the management of risks.
  • Build strong relationships with client teams, client representatives, and third-party providers.
  • Achieve team and individual targets, including KPIs, SLAs, and quality targets.
What We Offer

Aon is a dynamic and inclusive organization that values diversity and promotes a culture of trust and respect. We offer a comprehensive benefits package, including flexible working arrangements, professional development opportunities, and a supportive team environment.

Requirements
  • Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Excellent attention to detail and commitment to quality.
  • Ability to adapt to shifting priorities, demands, and timelines.
  • Previous experience in an operations environment, with a focus on process improvement and technical expertise.
About Aon

Aon is a global professional services firm that helps clients make better decisions and achieve their goals. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.



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