Senior Pensions Administrator

4 weeks ago


Birmingham, Birmingham, United Kingdom Aon Full time

About the Role

We are seeking a highly skilled Senior Pensions Administrator to join our team at Aon. As a Senior Pensions Administrator, you will be responsible for providing administrative support to our pension administration team.

Key Responsibilities

  • Providing administrative support to the pension administration team, including processing and checking of pension payments.
  • Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions.
  • Producing and analysing reports as required for internal and external clients and requirements.
  • Identifying issues with processes handled in teams and driving a process to find and implement solutions.
  • Implementing changes to tools and documentation needed to support effective service delivery.
  • Increasing the level of processing knowledge and driving continuous improvement in all areas of processing.
  • Writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation.
  • Sharing best practice with colleagues through process and tool training.
  • Taking part in both internal and external audits.
  • Being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager.
  • Coordinating and participating in projects that will impact the work of teams and domains.

Requirements

  • Pensions administration experience.
  • Team player, who can work to deadlines.
  • Good communication skills, both verbal and written.
  • Attention to detail and commitment to provide ongoing quality.
  • Understanding of Word and Excel.

We offer training and development, which includes support for professional exams. Additionally, as part of a growing worldwide organisation there are numerous opportunities to develop your career.

What's in it for you

  • Discretionary bonus.
  • Pension and life assurance scheme.
  • Private medical care.
  • Cycle to work scheme.
  • Virtual GP and employee assistance programme.
  • Workplace savings scheme.
  • Free membership to onsite gym and on site café.
  • Two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself.

About Aon

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues to succeed.



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