Assistant Manager
4 weeks ago
About the Role:
We are seeking a highly motivated and experienced Assistant Manager to join our team at Estee Lauder. As a key member of our sales team, you will play a leading role in supporting the Counter Manager to achieve sales, customer service, and operational targets.
Key Responsibilities:
- Support the Counter Manager in leading, coaching, and developing a team of Sales Advisors to achieve sales and customer service targets.
- Provide inspirational, authentic, and personalized customer service to drive sales and customer loyalty.
- Coach and mentor others to achieve their full potential and succeed in their roles.
- Drive sales and customer service targets through effective inventory management, cash reconciliation, and retail operations experience.
- Collaborate with the hiring manager to discuss availability and work-life balance.
- Ensure proficiency in Microsoft Office and provide proof of right to live and work in the country.
What We Offer:
- Competitive industry salary and commission scheme eligibility.
- Annual Leave & Family Leave, Product discount/Staff Product Concession monthly credit spend allowance, and Mental Health Wellbeing Initiatives.
- Benefits platform with exclusive discounts and offers, Work Life Connections – Employee Assistance Programme, and Extensive Training & development offering.
Requirements:
- Proven retail experience at Supervisor or above level, preferably within beauty.
- The ability to provide inspirational, authentic, and personalized customer service.
- Experience of coaching/mentoring others to achieve their full potential and to succeed.
- A drive to achieve sales and customer service targets.
- Retail operations experience including inventory management and cash reconciliation.
- Flexible availability across days/hours.
- Proficient in Microsoft Office.
- Proof of right to live and work in the country.
Join Our Team:
At Estee Lauder, we value diversity of thought and people. We offer progressive career opportunities, outstanding training, and development. If you are an ambitious and high-performing self-starter with a flair for retail and a passion for coaching others to reach their full potential, this could be the perfect role for you.
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