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Supported Housing Service Manager Position
2 months ago
We are seeking an experienced and skilled Supported Housing Service Manager to join our team in Mold, Wales. As a Supported Housing Service Manager, you will be responsible for ensuring high-quality care, support, and accommodation to individuals.
Key Responsibilities:- Ensure the homes are compliant with County Council requirements by monitoring quality, evaluating performance, and developing action plans to address areas for improvement.
- Complete 6 monthly quality of care reports and submit to the business manager/directors.
- Compile reports to support responsible individual visits to the service, ensuring compliance with all relevant legislation.
- Provide support, guidance, knowledge, experience, and assistance to your team.
- Support with and oversee any HR-related issues.
- Participate in inspections and assist with compliance issues and actions.
- Update and maintain company policy and procedures, ensuring they are followed by employees through audit analysis and observations.
- Audit staff-related documents, such as staff files.
- Carry out supervision and appraisals.
- Provide mentoring to the team to help develop their skills and identify areas that require strengthening.
- Significant operational experience in a care environment, working with all levels of staff and management.
- Level 5 Diploma in Leadership and Management for Adult Care.
- Experience as either a Home Manager, Service Manager, or RI in adult residential or housing services.
- Demonstrate the ability to manage emotionally challenging situations and be a team player with experience in support work in supported housing services.
- Have a high level of personal resilience and emotional and social intelligence.
- 33 days annual leave, rising to 38 with service.
- Company pension scheme.
- Great benefits package.
- Birthday day off.
- Comprehensive Training Package, including scheduled ongoing face-to-face training and CPD planning.
- Perk Box and Cycle to Work Scheme.
- Enhanced disclosure cost coverage.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Supported Housing Service Manager looking for a new challenge, please click Apply NOW to submit your application.