Front of House Assistant

6 months ago


Mold, United Kingdom The Woodworks Garden Centre & Café Full time

**Front of House Assistant - Woodworks Café**

The Woodworks Garden Centre & Café is proud to be one of the branches on the tree that makes up the P&A Group of Companies, a family run business with a longstanding timber heritage. The Morgan family has been operating thriving timber yards for over five generations. As the business began to grow, various divisions were formed and in 2005 the Woodworks Garden Centre & Café was born, symbolising the growth of the company and our appreciation of nature and the environment. The Woodworks Garden Centre and Café are situated in the town of Mold, right in the heart of the North Wales borderlands.

**What’s this role about?**

**The Woodworks Café has an exciting opportunity for a part time Front of House Assistant to join the team.**

We are looking for an individual who would take pride in providing knowledgeable and friendly customer service to customers of our Café whilst promoting our reputation as a destination of choice.

You will do this by welcoming all customers to the Café, ensuring they are seated and served efficiently and checking they are satisfied with their food. You will seek to resolve any queries or complaints and display good knowledge of the menu and allergens in accordance with Health and Safety Guidelines. Above all you will enjoy working and interacting with members of the public to create an excellent experience for customers at the Woodworks Café.

**What qualities are we looking for?**
- Strong interpersonal skills and a genuine interest in people
- Confident in answering queries and able to use own initiative
- Customer service focussed
- Able to work calmly under pressure
- Works well as part of a team and is adaptable and flexible
- Previous experience in customer facing environment

**Job Types**: Part-time, Zero hours contract
Part-time hours: 15-20 per week

**Salary**: Up to £10.42 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Mold, CH7 4HE: reliably commute or plan to relocate before starting work (required)

Application question(s):
**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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