Process Architecture Lead

1 month ago

Birmingham, Birmingham, United Kingdom KPMG-UnitedKingdom Full time
About the Role

We are seeking a highly skilled Process Architecture Lead to join our team at KPMG-UnitedKingdom. As a key member of our Business Process Management team, you will play a critical role in helping us govern our firmwide processes and collaborate with our business process owners to improve internal business operations.

Key Responsibilities
  • Provide process architecture and business process management advice and assurance to ensure the effective governance of our firm's processes.
  • Stay up-to-date with future technology trends to improve Process Architecture and identify opportunities for process optimization.
  • Provide guidance and frameworks on optimization and automation techniques for customers, leveraging your expertise in lean and six sigma methods.
  • Apply process mining to aid process discovery, analysis, and monitoring, and use this data to inform process improvements.
  • Lead process optimization design and advice for key transformation projects, working closely with stakeholders to ensure successful project delivery.
  • Manage the UK firm process model repository (Aris) and map it to the tech landscape (Alfabet) for transformation demand.
  • Build an Enterprise Process Model (level 1-3) in Aris, covering EWT and KBS first, and then other capabilities as needed.
  • Connect level 4, 5, and 6 processes from transformation projects to the L1-3 enterprise process model.
  • Maintain process standards and govern and assure processes for key transformation projects.
  • Help audit and/or compliance show process level controls with data and visualization.
  • Work with business and process owners to develop an Aris for business process management roadmap.
  • Manage the Aris & Aris Process Mining Product Roadmap (for Business Process Management from process owners and modellers).
  • Work with business and tech functions to align business and IT with the process inventory connected to the tech landscape in Alfabet.
  • Work with business and product owners to envision process changes and the technical changes needed.
  • Lead or advise on optimization and/or automation project/s delivery and structure.
  • Support process modelling as required.
  • Support Aris users as required.
  • Run Aris user group forums.
Essential Technical Skills
  • Extensive experience in Business Process Management and creating and analyzing process models.
  • Expert in leading and running improvement/automation projects with lean and/or six sigma techniques/automation tools.
  • Experience of using Aris process mining for improvement projects.
  • Knowledge of one or more of the following domains: Technology, HR, Learning, Sales & Marketing, Risk, Legal, and Finance.
  • Good knowledge of at least one technology domain, including Collaboration & Experience; Automation; Data Science & AI; Data; Integration; Security; and Cloud Engineering.
  • A high level of general, technical knowledge, including current, emerging, and future technology market trends and their impact on business.
  • Experience in managing project teams, people, and vendor management.
  • Experience on change and transformation programs.
  • Good knowledge of project management concepts, including Gantt charts/plans, risks, assumptions, and dependencies, etc.
  • Certified in Six Sigma and/or Lean.
  • Possess a high level of knowledge in core areas, including design thinking, business capability modelling, process models, value stream mapping, customer & user profiling, journey maps.
Essential Soft Skills
  • Skilled at conveying technical ideas to a non-technical audience in a way that is meaningful, easy to understand, and engaging.
  • Strong stakeholder engagement and influencing skills.
  • Good verbal and written communication skills.
  • Good personal and leadership skills.
  • Ability to use networks in KPMG, to access additional expertise if needed.
  • Comfortable working with uncertainty at the start of projects, with the ability to provide clear direction despite this.
Desirable

Experience of working with offshore teams.

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