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Process Architecture Lead

2 months ago

Birmingham, Birmingham, United Kingdom KPMG-UnitedKingdom Full time
Job Description

Process Architecture Lead

The Process Architecture Lead plays a crucial role in governing firmwide processes and collaborating with business process owners to improve internal business operations. This position requires a deep understanding of business process management, process analysis, and modeling using established methods like lean and six sigma.

Key Responsibilities

  • Provide process architecture and business process management advice and assurance
  • Keep up with future technology trends to improve Process Architecture
  • Provide guidance and frameworks on optimisation and automation techniques for customers
  • Apply lean or six sigma methods for operational excellence (focus on KBS and EWT)
  • Teach the business how to use Aris process mining
  • Train Business architecture team on process mining and optimisation
  • Use process mining to do process discovery, analysis, and monitoring
  • Lead process optimisation design and advice for key transformation projects
  • Manage UK firm process model repository (Aris) and map it to tech landscape (Alfabet) for transformation demand
  • Build Enterprise Process Model (level 1-3) in Aris (cover EWT and KBS first and then other capabilities as needed)
  • Connect level 4, 5, and 6 processes from transformation projects to L1-3 enterprise process model
  • Maintain process standards
  • Govern and assure processes for key transformation projects
  • Help audit and/or compliance show process level controls with data and visualisation
  • Work with business and process owners to develop Aris for business process management roadmap
  • Manage Aris & Aris Process Mining Product Roadmap (for Business Process Management from process owners and modellers)
  • Work with business and tech functions to align business and IT with the process inventory connected to tech landscape in Alfabet
  • Work with business and product owners to envision process changes and the technical changes needed
  • Lead or advise on optimisation and/or automation project/s delivery and structure
  • Support process modelling as required
  • Support Aris users as required
  • Run Aris user group forums

Essential Technical Skills

  • Extensive experience in Business Process Management and creating and analysing process models
  • Expert in leading and running improvement / automation projects with lean and or six sigma techniques / automation tools
  • Experience of using Aris process mining for improvement projects
  • Knowledge of one or more of the following domains Technology, HR, Learning, Sales & Marketing, Risk, Legal and Finance
  • Good knowledge of at least one technology domain, incl. Collaboration & Experience; Automation; Data Science & AI; Data; Integration; Security; and Cloud Engineering
  • A high level of general, technical knowledge incl. current, emerging and future technology market trends and their impact on business
  • Experience in managing project teams, people and vendor management
  • Experience on change and transformation programme
  • Good knowledge of project management concepts, incl. Gantt charts/plans, risks, assumptions and dependencies, etc.
  • Certified in Six Sigma and / or Lean
  • Possess a high level of knowledge in core areas, incl. design thinking, business capability modelling, process models, value stream mapping, customer & user profiling, journey maps

Essential Soft Skills

  • Skilled at conveying technical ideas to a non-technical audience in a way that is meaningful, easy to understand and engaging
  • Strong stakeholder engagement and influencing skills
  • Good verbal and written communication skills
  • Good personal and leadership skills
  • Ability to use networks in KPMG, to access additional expertise if needed
  • Comfortable working with uncertainty at the start of projects, with ability to provide clear direction despite this