Process Architecture Lead

2 weeks ago

Birmingham, Birmingham, United Kingdom KPMG-UnitedKingdom Full time
Job Description

Role Title: Process Architecture Lead (B)

Reporting to: Head of Business Architecture

Role Purpose

The Process Architecture Lead is responsible for overseeing firmwide processes and collaborating with business process owners to enhance internal operations. This role requires expertise in business process management, process analysis, and modeling using methods like lean and six sigma. Additionally, experience in leading optimization and automation projects, utilizing process mining for process discovery and analysis, and understanding the interplay between business and technology concepts. The Process Architecture Lead plays a key role in change and transformation initiatives, developing realistic plans to achieve organizational goals.

Key Responsibilities

  • Provide process architecture advice to business stakeholders
  • Stay updated on technology trends and their impact on business processes
  • Offer guidance on optimization and automation techniques to improve operational efficiency
  • Apply lean or six sigma methods to achieve operational excellence
  • Teach business users process mining tools and techniques
  • Lead process optimization for transformation projects, ensuring seamless integration with business and technology functions
  • Manage and map process models for transformation demand, ensuring alignment with business objectives
  • Establish and maintain enterprise process standards
  • Assure processes are in place for key projects, ensuring timely and effective delivery
  • Collaborate with business and technology functions to drive process improvement initiatives
  • Support process modeling and Aris users, ensuring effective use of process modeling tools

Essential Technical Skills

  • Extensive experience in Business Process Management, including process analysis and modeling
  • Leading improvement projects using lean or six sigma techniques
  • Knowledge of technology domains and their impact on business processes
  • General technical knowledge, including project management expertise
  • Managing project teams and vendors, ensuring effective collaboration and communication
  • Experience in change and transformation programs, driving business process improvement initiatives
  • Certified in Six Sigma or Lean, demonstrating expertise in process improvement methodologies
  • Proficient in design thinking and process models, ensuring effective process design and implementation

Essential Soft Skills

  • Effective communication with non-technical audiences, ensuring clear and concise messaging
  • Strong stakeholder engagement, building trust and rapport with business stakeholders
  • Good leadership and interpersonal skills, leading cross-functional teams and collaborating with business partners
  • Ability to use networks for expertise, leveraging internal and external networks to drive process improvement initiatives
  • Comfortable with ambiguity in projects, adapting to changing business requirements and priorities

Desirable

Experience working with offshore teams, leveraging global expertise and resources to drive process improvement initiatives.

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