Facilities Management Specialist
2 days ago
We are seeking an experienced Facilities Coordinator to join our team at Carbon60. This role will involve assisting with administrative tasks on client sites in Wimborne.
This is a great opportunity for someone looking to progress within a stable corporate business.
Salary: Up to £30,000 per annum.
Working Hours: Monday to Thursday 7:30am - 4:15pm and Friday 7:30am - 3:00pm.
Job Purpose:
- To complete jobs via SI CAFM system and support the technical manager in ensuring the team closes these out in a timely manner. Assist with contractors closing jobs within the agreed Service Level Agreement (SLA).
- Ensure that all jobs are assigned.
- Any jobs assigned have time inputs against them.
- Provide legitimate reasons for failed SLAs.
- Raise reactive jobs on SI as necessary.
- Maintain a professional call handling manner and written communication at all times (friendly and approachable).
- When handling customer calls, understand and correctly interpret customers' requirements and include all details needed for task completion.
- Ensure that the compliance tracker is constantly updated on Microsoft Teams and E logbooks to reflect the current compliance status of the contract.
- Chase up engineers and suppliers for service data.
- Complete weekly PMs and reactive tasks.
- Keep the asset list up to date.
Requirements:
- Ability to use computer-based systems provided (E logbooks and CAFM System).
- Previous experience in a compliance role with 2 years or more, or an engineer looking for an office role.
- Specific experience working within an FM environment.
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