Facilities Management Specialist

2 days ago


Wimborne Minster, Dorset, United Kingdom Carbon60 Full time
Job Overview

We are seeking an experienced Facilities Coordinator to join our team at Carbon60. This role will involve assisting with administrative tasks on client sites in Wimborne.

This is a great opportunity for someone looking to progress within a stable corporate business.

Salary: Up to £30,000 per annum.

Working Hours: Monday to Thursday 7:30am - 4:15pm and Friday 7:30am - 3:00pm.

Job Purpose:

  • To complete jobs via SI CAFM system and support the technical manager in ensuring the team closes these out in a timely manner. Assist with contractors closing jobs within the agreed Service Level Agreement (SLA).
  • Ensure that all jobs are assigned.
  • Any jobs assigned have time inputs against them.
  • Provide legitimate reasons for failed SLAs.
  • Raise reactive jobs on SI as necessary.
  • Maintain a professional call handling manner and written communication at all times (friendly and approachable).
  • When handling customer calls, understand and correctly interpret customers' requirements and include all details needed for task completion.
  • Ensure that the compliance tracker is constantly updated on Microsoft Teams and E logbooks to reflect the current compliance status of the contract.
  • Chase up engineers and suppliers for service data.
  • Complete weekly PMs and reactive tasks.
  • Keep the asset list up to date.

Requirements:

  • Ability to use computer-based systems provided (E logbooks and CAFM System).
  • Previous experience in a compliance role with 2 years or more, or an engineer looking for an office role.
  • Specific experience working within an FM environment.


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