Jewellery Sales Professional

2 weeks ago

London, Greater London, United Kingdom Fortnum & Mason Full time

Fortnum & Mason's Jewellery Sales Role

We are seeking a highly skilled and dedicated individual to join our Second Floor - Jewellery team at our Flagship Piccadilly store. As a Sales Associate, you will be responsible for delivering exceptional customer service, showcasing our exquisite jewellery collections, and contributing to the overall success of the department.

About the Role

This is an exciting opportunity to work with a renowned brand, showcasing our extensive range of jewellery pieces. You will be responsible for:

  • Providing world-class service to our customers, ensuring a seamless shopping experience
  • Maintaining high stock levels, presenting products impeccably, and achieving departmental KPIs
  • Developing a deep understanding of our products, including contemporary ranges and exclusive charms
  • Working collaboratively with the team to achieve sales targets and drive business growth

What We Offer

In return for your hard work and dedication, we offer a competitive salary, paid overtime, and a range of benefits, including:

  • A discretionary annual bonus of up to 5% of annual salary
  • A generous store and restaurant discount
  • A subsidised staff restaurant using Fortnum's ingredients
  • 28 days paid holiday (inc. bank holidays) and an extra day off for your birthday
  • An excellent pension scheme and defined development scheme to grow your career
  • A staff shop and invitation to our annual staff party

Requirements

To be successful in this role, you will need to possess:

  • A genuine passion for all things jewellery
  • Previous experience in a relevant role, with a proven track record of delivering exceptional customer service
  • A confident, engaging, and friendly personality
  • A willingness to learn and develop your knowledge of our products
  • The ability to work 37.5 hours (5 days per week) on a rotating rota (including weekends)

About Us

Fortnum & Mason is a leading luxury retailer, committed to providing exceptional customer experiences and driving business growth through innovation and excellence. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, contributing to the success of a renowned brand.

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