Customer Service Representative

1 month ago


Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time
Customer Service Executive Opportunity

This is a temporary 6-month contract for an experienced Customer Service Executive to join our team. As a key member of our client-facing team, you will be responsible for managing various client enquiries, managing client accounts and relationships, and providing exceptional customer service.

Key Responsibilities:
  • Assist customers with various enquiries via email and on the telephone
  • Manage business customer relationships
  • Handle general customer communication from the initial point of contact through to completion
  • Manage complaints where required
  • Liaise with third parties and internal departments to support each customer enquiry
  • Transfer calls to relevant departments
  • Complete administrative tasks
Requirements:
  • Previous telephone-based customer service experience
  • Strong communication skills and experience
  • Ability to work under pressure
  • Good administration skills and experience
  • Ability to multitask and organize your workload
  • Good knowledge of Microsoft Office, particularly Excel and Outlook
Benefits:
  • Hybrid working
  • Pension - up to 15% contribution
  • Employee car scheme
  • Well-being hours
  • Gym memberships
  • Car schemes
  • Holiday of between 25 and 30 days dependant on level of service
  • Enhanced maternity, paternity, and premature baby leave
  • Learning hours

At Dynamite Recruitment Solutions Ltd, we offer a supportive and dynamic work environment. If you are a motivated and customer-focused individual, please get in touch with Fran Curtis at Dynamite Recruitment on INDG to discuss this exciting opportunity.



  • Portsmouth, Portsmouth, United Kingdom Wild Recruitment Full time

    We are seeking a dedicated Customer Service Representative to join our team at Wild Recruitment. As a key member of our client's customer service team, you will be responsible for handling customer issues and queries in a professional and efficient manner.Key Responsibilities:Action and resolve customer complaints in a timely and effective mannerInvestigate...


  • Portsmouth, Portsmouth, United Kingdom HSBC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide exceptional customer...


  • Portsmouth, Portsmouth, United Kingdom HSBC Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at HSBC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide exceptional customer...


  • Portsmouth, Portsmouth, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will play a vital role in providing exceptional customer service to our taxpayers.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional...


  • Portsmouth, Portsmouth, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will play a vital role in providing exceptional customer service to our taxpayers.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional...


  • Portsmouth, Portsmouth, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Portsmouth, Portsmouth, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...


  • Portsmouth, Portsmouth, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Portsmouth, we're seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflows, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or...


  • Portsmouth, Portsmouth, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...


  • Portsmouth, Portsmouth, United Kingdom HM Revenue and Customs Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our Customer Services Group, you will be responsible for providing exceptional customer service to our taxpayers, handling a high volume of customer inquiries, and resolving complex issues in a timely and...


  • Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Charles Taylor. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their medical expenses are accurately processed and compliant with regulatory requirements.Key...


  • Portsmouth, Portsmouth, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and contributing to a positive and inclusive...


  • Portsmouth, Portsmouth, United Kingdom Tesco Full time

    About the RoleWe are seeking a motivated and customer-focused individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales and service targets, and contributing to a positive and inclusive...


  • Portsmouth, Portsmouth, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous...


  • Portsmouth, Portsmouth, United Kingdom Portsmouth City Council Full time

    Job Title: Customer Service RepresentativeJoin Portsmouth City Council as a Customer Service Representative and be part of a team that provides exceptional service to our residents. As a key member of our Housing Office team, you will be responsible for providing help and support to customers by phone and in-person.Key Responsibilities:Take payments for all...


  • Portsmouth, Portsmouth, United Kingdom CV-Library Full time

    Customer Service RoleLocation: Not SpecifiedHours: Standard Office HoursWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous customer service experience, preferably in the automotive sector, and possess strong communication and administration skills.Key...


  • Portsmouth, Portsmouth, United Kingdom CV-Library Full time

    Customer Service RoleLocation: Not specifiedHours: Standard office hoursWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous customer service experience, preferably in the automotive sector, and possess strong communication and administration skills.Key...


  • Portsmouth, Portsmouth, United Kingdom CV-Library Full time

    Customer Service RoleLocation: Not SpecifiedHours: Standard Office HoursWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous customer service experience, preferably in the automotive sector, and possess strong communication and administration skills.Key...


  • Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    **Customer Service Representative**At Charles Taylor, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our organization, you will play a crucial role in ensuring the compliance and accuracy of medical expenses within our organization.The ideal candidate will have excellent communication skills, both...


  • Portsmouth, Portsmouth, United Kingdom Charles Taylor Full time

    **Customer Service Representative**At Charles Taylor, we are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our organization, you will play a crucial role in ensuring the compliance and accuracy of medical expenses within our organization.The ideal candidate will have excellent communication skills, both...