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Service Manager

1 month ago

Potters Bar, Hertfordshire, United Kingdom Harvester Full time

We are currently seeking a Service Manager to join our team at Harvester, where you will be responsible for driving sales growth and delivering exceptional customer experiences.

About the Role

This is an exciting opportunity to join a dynamic and fast-paced environment, where you will be responsible for leading a team of servers and hosts/hostesses to deliver outstanding service to our guests.

As a Service Manager, you will be expected to maintain high standards of service quality, cleanliness, and safety, while also identifying opportunities to drive sales growth and improve customer satisfaction.

The successful candidate will have previous experience in a similar role, excellent communication skills, and the ability to work well under pressure. If you are a natural leader who is passionate about delivering exceptional customer experiences, we would love to hear from you

About the Benefits

  • Flexible shifts to fit around you
  • 33% discount across all brands, perfect for date nights or socialising with friends
  • 20% discount off all brands for friends and family
  • Wagestream: a financial toolkit to help you manage your finances and access earned pay when needed
  • A fun and supportive team environment with opportunities for career growth and development

About You

We are looking for someone who is:

  • Passionate about delivering exceptional customer service
  • Able to lead and motivate a team to achieve high standards
  • Experienced in maintaining high standards of cleanliness and safety
  • Able to work well under pressure and think on their feet
  • Able to communicate effectively with guests and colleagues

Salary Information

£24,000 - £28,000 per annum, depending on experience