IT Service Delivery Manager
1 month ago
A leading organisation in Potters Bar, Hertfordshire is seeking a driven IT Service Desk Manager to join its expanding office-based team.
The successful candidate will ensure a smooth and efficient IT support service is provided to the business, focusing on call management, SLA management, ticket delegation, and hands-on support for escalated tickets.
Working with an internal technology team of 10 Engineers, the chosen individual will provide both remote and face-to-face support. Strong analytical and problem-solving abilities, along with effective task prioritisation and keen attention to detail are essential.
To be suitable for this role, applicants must be an accomplished IT Support or Helpdesk Manager with proven experience improving IT service provision in a Windows environment. An estimated salary range for this position is £45,000 - £60,000 per annum.
This is an excellent opportunity for a proven IT Service Desk Manager to join a highly successful company offering a clearly defined career path.
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Service Delivery Coordinator
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Service Delivery Administrator
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Project Manager
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Service Manager
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Senior Mechanical Services Manager
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Financial Services Professional
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Help Desk Management Specialist
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Bid Management Specialist
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Healthcare IT Programme Manager
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Primary Education Assistant Manager
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Social Work Team Manager
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Experienced Mechanical Manager
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