Abercrombie & Fitch Key Holder

3 weeks ago

London, Greater London, United Kingdom Abercrombie and Fitch Co. Full time

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Summary

We are seeking a Full-Time Key Holder to help drive our business through leadership and ensure a differentiated customer experience. As a Key Holder, you will be responsible for leading a team of associates, ensuring operational tasks and procedures are successful, and maintaining a high level of customer satisfaction.

Key Responsibilities

  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Foster a positive and engaging customer experience through excellent service and product knowledge.
  • Communication: Effectively communicate with associates, management, and customers to ensure seamless operations.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities to drive sales and customer engagement.
  • Asset Protection: Implement and maintain asset protection procedures to prevent loss and ensure a safe working environment.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a high level of operational efficiency.

Requirements

  • At Least One Year of Customer Service Experience
  • Work Ethic: Demonstrate a strong work ethic and commitment to excellence.
  • Assertiveness: Possess assertiveness and confidence in leadership roles.
  • Applied Learning: Utilize applied learning to evolve as a business leader and improve store results.
  • Attention to Detail: Maintain attention to detail and accuracy in all aspects of the job.
  • Analytical Skills: Apply analytical skills to drive business results and improve operations.
  • Adaptability / Flexibility: Demonstrate adaptability and flexibility in a fast-paced retail environment.
  • Multi-Tasking: Possess strong multi-tasking skills to manage multiple priorities and responsibilities.
  • Stress Tolerance: Exhibit stress tolerance and composure in high-pressure situations.

What We Offer

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Indefinite Contract
  • Paid Volunteer Day per Year
  • Merchandise Discount
  • Private Medical Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • Pension Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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