Abercrombie & Fitch - Retail Key Holder

3 months ago

London, Greater London, United Kingdom Abercrombie and Fitch Co. Full time
Company Overview

Abercrombie & Fitch Co. (NYSE: ANF) stands as a prominent global specialty retailer, offering a diverse range of apparel and accessories for men, women, and children through its five distinguished brands. Established in 1892, the Abercrombie & Fitch brand strives to make every day feel extraordinary, akin to the beginning of a long weekend. The abercrombie kids brand embraces a child's perspective, where play is paramount and every day presents a chance to explore and grow. Hollister seeks to unleash the spirit of an endless summer within everyone, fostering a sense of celebration and comfort among teens. Gilly Hicks focuses on intimates, loungewear, and sleepwear, encouraging individuals to embrace their true selves. Social Tourist, inspired by Hollister and social media influencers, Dixie and Charli D'Amelio, provides trend-forward apparel that empowers teens to express their style while navigating their identities both online and offline.

The brands are united in their dedication to delivering products of lasting quality and exceptional comfort, enabling consumers worldwide to showcase their individuality and style. Abercrombie & Fitch Co. operates around 730 stores under these brands across North America, Europe, Asia, and the Middle East, along with various e-commerce platforms.

Position Summary

A Full-Time Key Holder plays a pivotal role in driving business success through effective leadership and is deeply engaged in delivering a unique customer experience. Key Holders are expected to be assertive, analytical, and trustworthy leaders within a multi-million dollar retail environment. They apply their learning to grow as business leaders and enhance store performance. The Key Holder supervises a team of associates to ensure the successful execution of operational tasks and procedures, including opening and closing routines, all while prioritizing the customer experience.

Key Responsibilities
  • Training and Development of Team Members
  • Enhancing Customer Experience
  • Effective Communication
  • Store Presentation and Sales Floor Oversight
  • Asset Protection Measures
  • Adherence to Policies and Procedures
Qualifications

Essential Skills
  • Minimum One Year of Customer Service Experience
  • Strong Work Ethic
  • Assertiveness in Leadership
  • Ability to Apply Learning
  • Attention to Detail
  • Analytical Thinking
  • Adaptability and Flexibility
  • Multi-Tasking Capabilities
  • Stress Management Skills
Additional Information

Benefits

As an associate of Abercrombie & Fitch Co. (A&F Co.), you will have access to a variety of benefit programs tailored to your lifestyle. A&F is committed to offering straightforward, competitive, and comprehensive benefits that reflect our company culture and values, while prioritizing your needs. We also provide competitive incentives to recognize the dedication of our associates in advancing our global business:
  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Indefinite Employment Contract
  • Annual Paid Volunteer Day to support community engagement
  • Merchandise Discounts
  • Access to Private Medical Insurance
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • Pension Plan with Company Matching
  • Training and Development Opportunities
  • Career Advancement Prospects
  • A Global Team Celebrating Individuality
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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