Abercrombie & Fitch - Retail Key Holder

3 months ago

London, Greater London, United Kingdom Abercrombie and Fitch Co. Full time
Company Overview

Abercrombie & Fitch Co. (NYSE: ANF) stands as a prominent global specialty retailer, offering a diverse range of apparel and accessories for men, women, and children through its five distinguished brands. Established in 1892, the Abercrombie & Fitch brand is dedicated to transforming everyday experiences into something remarkable, akin to the feeling of a long weekend. The abercrombie kids brand embraces the perspective of children, viewing play as an essential part of life and each day as a chance to explore and create. Hollister aims to unleash the spirit of an everlasting summer, celebrating the individuality and comfort of teens. Gilly Hicks specializes in intimates, loungewear, and sleepwear, encouraging everyone to embrace their true selves. Social Tourist, a collaboration between Hollister and social media influencers, Dixie and Charli D'Amelio, provides trendy apparel that allows teens to express their unique styles both online and offline.

All brands are committed to delivering products of exceptional quality and comfort, enabling consumers worldwide to showcase their individuality and style. Abercrombie & Fitch Co. operates around 730 stores globally, along with various e-commerce platforms.

Position Overview

The Full-Time Key Holder plays a crucial role in driving business success through effective leadership and is deeply involved in delivering a unique customer experience. Key Holders are expected to be assertive, analytical, and trustworthy leaders within a multi-million dollar retail environment. They leverage practical learning to develop as business leaders and enhance store performance. The Key Holder supervises a team of associates, ensuring that operational tasks and procedures are executed effectively, including the completion of opening and closing routines, all while prioritizing the customer experience.

Key Responsibilities
  • Training and Development of Team Members
  • Enhancing Customer Experience
  • Effective Communication
  • Overseeing Store Presentation and Sales Floor
  • Ensuring Asset Protection
  • Adhering to Policies and Procedures
Qualifications

Essential Skills
  • Minimum One Year of Experience in Customer Service
  • Strong Work Ethic
  • Assertiveness and Leadership Skills
  • Ability to Apply Learning in Practical Situations
  • Attention to Detail
  • Analytical Thinking
  • Adaptability and Flexibility
  • Multi-Tasking Abilities
  • Ability to Work Under Pressure
Additional Information

Benefits

As an associate of Abercrombie & Fitch Co. (A&F Co.), you will have access to a variety of benefits tailored to your lifestyle. A&F is dedicated to providing straightforward, competitive, and comprehensive benefits that reflect our company culture and values, while prioritizing your needs. We also offer competitive incentives to recognize the dedication of our associates in advancing our global business:
  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Indefinite Employment Contract
  • Annual Paid Volunteer Day to Support Your Community
  • Merchandise Discounts
  • Access to Private Medical Insurance
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • Pension Plan with Company Matching
  • Opportunities for Training and Development
  • Career Advancement Prospects
  • A Global Team That Celebrates Your Uniqueness


Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.

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