Office-Based Customer Service Team Member
18 hours ago
Join Our Team
We're seeking a highly skilled Customer Service Advisor to join our team on a 9-month fixed term contract. As a key member of our team, you'll play a critical role in delivering exceptional customer experiences and driving business growth.
About the Role
This is a unique opportunity to join a small business with a strong reputation for delivering excellent customer service. You'll work closely with our team to provide customer service support across multiple channels, process policy documentation, and ensure compliance with company policies and regulations.
- Provide exceptional customer service across multiple channels, including email, phone, and live chat.
- Process customer policy documentation accurately and efficiently.
Why Choose Us?
We offer a range of benefits, including:
- A competitive salary of £25,000 per annum.
- A comprehensive pension scheme with employer-matched contributions.
- 20 days' holiday per year, plus Bank Holidays (pro rata to the contract length).
- Monday to Friday working hours, with a 1-hour lunch break.
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