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Mental Health Support Specialist
2 months ago
We are seeking a highly motivated and compassionate Mental Health Support Worker to join our team at GASPED. As a Mental Health Support Worker, you will play a vital role in providing support and guidance to adults and young people aged 16+ who are affected by mental health, domestic abuse, and addiction.
Key Responsibilities- Accurately record client data and maintain accurate records of all aspects of your work.
- Contribute to client case conferences as required and work collaboratively with colleagues to ensure the best possible outcomes for clients.
- Deliver one-to-one practical and emotional support, advice, information, and signposting to clients.
- Facilitate support groups and workshops to promote social connections and community engagement.
- Coach clients into education, volunteering, and paid work to promote independence and self-sufficiency.
- Mentor clients in planning, life skills, and budgeting to empower them to make informed decisions.
- Manage client appointments, log all calls and communications with external agencies, and maintain accurate records of client interactions.
- Perform general administration and office tasks as required to ensure the smooth operation of the service.
- National Diploma in Counselling or equivalent qualification.
- Counselling Skills (Level 2/3/4) or equivalent qualification.
- Peer Mentoring or Peer Advice experience.
- Excellent IT skills and ability to use database software.
- Ability to work and communicate effectively in a team environment.
- Establish and maintain excellent personal and professional boundaries.
- Excellent communication skills, both written and verbal, including telephone skills.
- General office administration skills and basic IT skills.
- Ability to use initiative and manage time effectively in a fast-paced environment.
- Ability to work well under pressure and maintain a professional attitude in challenging situations.
- Ability to deal with conflict and follow procedures to ensure the safety of all individuals.
- Dependable and strong work ethic with a commitment to delivering high-quality services.
- Enthusiastic and motivated individual with a passion for supporting vulnerable adults and young people.
- Generous 28 days annual leave (pro rata) plus statutory bank holidays.
- Supportive training package and company pension scheme.
- Incremental full sick pay.
- Access to Employee Assistance Programme.
- Access to discounted products and services.
- Enhanced disclosure barring scheme (DBS) check (cost covered).
- City centre base with easy access to public transport.
