Front Desk Coordinator

4 weeks ago


Loughborough, Leicestershire, United Kingdom Rodericks Dental Full time
Role Overview

As a Receptionist with Rodericks Dental Partners, you will be the first point of contact for every customer, providing an exceptional patient journey both in person and over the phone.

Key Responsibilities:

  • Providing an exceptional patient experience, ensuring high levels of customer satisfaction.
  • Managing diaries and ensuring accurate scheduling.
  • Working with the team to understand NHS and private treatment options.
  • Completing relevant forms within specified timescales.
  • Liaising with dental laboratories and supply companies.

Key Skills and Experience:

  • Excellent communication and interpersonal skills.
  • Ability to build rapport with patients and colleagues.
  • Strong attention to detail and organisational skills.
  • Ability to work in a fast-paced environment.
  • IT skills with ability to learn software.


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