Front of House Receptionist

2 weeks ago


Loughborough, United Kingdom Kevs van rentals Full time

**Job Title: Front Desk Receptionist**

**Company: Kevs Van Rentals**

**Location: Loughborough**

**Job Summary**:
As a Front Desk Receptionist at Kevs Van Rentals, you will be the first point of contact for our customers, providing exceptional customer service and administrative support. You will play a crucial role in ensuring smooth operations at the front desk while upholding our company's commitment to excellence.

**Responsibilities**:

- Greet and welcome customers in a professional and friendly manner.
- Answer and direct phone calls with proper phone etiquette.
- Perform clerical duties such as data entry, filing, and photocopying.
- Maintain a tidy and organized front desk area.
- Assist with administrative tasks using computerized systems.
- Schedule appointments and manage office calendars.
- Handle customer inquiries and provide accurate information about our services.
- Collaborate with other team members to ensure efficient workflow.
- Uphold the company's standards of customer service excellence.

**Qualifications**:

- Previous experience in a clerical or administrative role is preferred, but not essential as training will be given.
- Proficiency in computerized systems, on a very simple platform.
- Strong organizational skills with attention to detail.
- Excellent phone etiquette and communication skills.
- Ability to multitask and prioritize tasks effectively.
- Familiarity with office equipment and procedures.

Join our team at Kevs Van Rentals where you will have the opportunity to contribute to a dynamic work environment that values teamwork, professionalism, and customer satisfaction. Grow your career with us as we continue to provide top-notch van rental services in Loughborough.

**Job Types**: Full-time, Permanent

Pay: £12.00-£15.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: Front of house Reception


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