Branch Colleague

3 weeks ago


Bridgend, Bridgend county borough, United Kingdom HSS Hire Full time

We're a pioneering tool hire company that's revolutionising the industry through innovative technology. Our goal is to exceed customer expectations and provide exceptional service.

As a Branch Colleague, you'll develop strong relationships with customers, offering hire solutions with top-tier products and equipment across various building service sectors. If you're passionate about delivering exceptional communication and customer service, we want you to be part of our exciting journey.

Key Responsibilities:

  • Deliver exceptional customer service and communication
  • Meet and exceed performance targets and KPIs
  • Proactively build and maintain strong customer relationships
  • Upsell and cross-sell hire solutions
  • Support key sales initiatives and strategy

Requirements:

  • Committed to delivering exceptional customer service
  • Proficient in meeting and exceeding performance targets
  • Proactive and positive outlook
  • Enthusiastic about continuous learning and expanding product expertise
  • Prior experience in a sales or customer service role

Working Pattern:

Monday to Friday 7:30 am - 4:30 pm and Saturday 8:00 am - 12:00 pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked)

About HSS:

We're proud of our innovative approach and commitment to customer satisfaction. We celebrate diversity and inclusivity, and we're Disability Confident Committed Employer. We believe everyone should have the opportunity to contribute and thrive within our workforce.


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