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Branch Team Member

1 month ago

Bridgend, Bridgend county borough, United Kingdom HSS Hire Full time

We're a pioneering tool hire company that's revolutionising the industry through innovative technology. Our goal is to exceed customer expectations and provide exceptional service.

As a Branch Colleague, you'll develop strong relationships with customers, offering hire solutions with top-tier products and equipment across various sectors. If you're eager to join a forward-thinking culture, we invite you to be part of our exciting journey.

Key Responsibilities:

  • Deliver exceptional communication and customer service, ensuring customer satisfaction.
  • Meet and exceed performance targets and Key Performance Indicators (KPIs).
  • Proactively maintain a positive outlook and solution-driven approach.
  • Continuously learn and expand product expertise.
  • Prior experience as an Assistant Manager or Sales Manager within Tool Hire/Construction or similar industry.
  • Hold a valid driver's license.

What does the role involve?

  • You'll independently run the HSS concession within our partnering Builder's Merchant, supporting customers with their hire needs and upselling/cross-selling.
  • Build and maintain strong connections with customers to ensure repeat business.
  • Support key sales initiatives and strategy, striving to exceed sales and revenue targets.

Working Pattern: Monday to Friday 7:30 am - 4:30 pm and Saturday 8:00 am - 12:00 pm (with an accumulative extra day off during the week for every 2 Saturday shifts worked).

About HSS: We've invested heavily in new systems and technology to revolutionise the future. We're proud of our progress and committed to continuing to innovate.

At HSS, we celebrate diversity and inclusivity. We encourage applicants from all backgrounds to apply, regardless of their experience. We're also proud to be a Disability Confident Committed Employer, committed to providing equal opportunities for all.