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Restaurant Team Leader

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Dobbies Garden Centre Full time

Job Summary

We are seeking a highly skilled Restaurant Team Leader to join our team at Dobbies Garden Centre. As a Restaurant Team Leader, you will be responsible for providing exceptional customer service, supporting the management team, and mentoring our restaurant customer advisors.

Key Responsibilities

  • Customer Service and Support
    • Provide pristine customer service to ensure a high level of satisfaction among our customers.
    • Support and coach other members of staff to ensure they are equipped to provide excellent customer service.
  • Team Support and Leadership
    • Deputise for management in their absence and provide leadership to the team.
    • Drive sales through customer interactions and promote the benefits of the Dobbies Club membership.
  • Operational Efficiency
    • Work alongside the team to ensure staff efficiency and effectiveness.
    • Cover all stations effectively to ensure a high level of service is being offered to our customers.

Requirements

  • Excellent customer service skills.
  • Ability to support and coach other members of staff.
  • Strong leadership and communication skills.
  • Ability to work effectively in a team environment.