Claims Specialist

2 weeks ago


Ipswich, Suffolk, United Kingdom Gallagher Re Full time
About the Role

Gallagher Re is a global leader in reinsurance, empowering clients with cutting-edge analytics and insights to make informed decisions.

We're seeking a highly skilled Claims Handler to join our team in Ipswich, working collaboratively with associates in Mumbai, London, Miami, and the Latin America and Caribbean region.

This exciting opportunity requires fluent Spanish language skills and a strong attention to detail to manage claims efficiently.

Key Responsibilities
  • Receive and act upon claim or cash call instructions from clients, ensuring timely communication and necessary information sharing.
  • Advise, update, and negotiate claim agreements with reinsurers in accordance with contract conditions.
  • Effectively manage and resolve queries from clients and reinsurers, seeking assistance as needed and ensuring appropriate escalation and timely resolution.
  • Develop and maintain strong relationships with clients, third parties, and reinsurers within the assigned portfolio.
  • Collaborate with the Placement Support team and internal colleagues to ensure the efficient delivery of client services to Gallagher Re clients.
  • Ensure accurate and organised storage of internal, client, and market correspondence on electronic filing systems.
  • Support Account and Settlement associates in handling financial aspects promptly and securely.
  • Perform Second Pair Of Eyes (SPOE) checks at relevant stages of the process, ensuring compliance with sanctions protocols.
About You
  • Minimum A-level education or equivalent industry experience based on the role.
  • Claims experience in the insurance or reinsurance industry is desirable.
  • Spanish language skills are essential.
  • Intermediate IT skills, including proficiency in Microsoft Office.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and ability to organise and prioritise tasks optimally.
  • Capable of working both independently and collaboratively within a team.
What We Offer

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits.

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme.
  • Life insurance, which will pay 4x your basic annual salary.
  • Income protection, which will cover up to 50% of your annual income.
  • Health cash plan or Private medical insurance.

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