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House Manager
2 months ago
McCarthy Stone is seeking a customer-centric House Manager to enhance the quality of life for our homeowners and maintain their independence.
The successful candidate will be responsible for building a strong community through event coordination, regular meetings, and providing a professional front-of-house service.
Key responsibilities include welcoming new homeowners, providing support and advice, and managing the development's gardens and grounds.
The ideal candidate will have excellent communication skills, a 'can-do' attitude, and experience in a professional customer service role.
As part of McCarthy Stone, you'll receive training and support to help you meet your career goals.
We celebrate diversity and promote equality and inclusion amongst our colleagues.
Key Responsibilities- Welcoming new homeowners and supporting them to settle into their apartments
- Providing a professional front-of-house service and dealing with visitors in a friendly manner
- Being the first point of contact for all homeowners and offering help, support, and advice as necessary
- Working in collaboration with partners and suppliers to ensure the smooth running of the estate
- Managing the development's gardens and grounds in an efficient and effective manner
- Facilitating social interaction and helping homeowners to enjoy retirement living to the full
- Ensuring that all Health and Safety requirements are adhered to
- Excellent communication skills with a real 'can-do' attitude
- Extensive experience in a professional customer service orientated position
- A professional approach with high-quality standards
- Thrives in a busy and varied role, where every day will be different
- Be resilient and can problem-solve effectively
- A good level of computer literacy including Microsoft Word and Outlook
- Previous/current work-based first aid qualifications will be an advantage
As part of McCarthy Stone, you'll receive:
- Group personal pension
- Life assurance
- Employee Assist Scheme
- Flexible working hours
- Generous annual leave entitlement
We are a leading UK retirement living provider, committed to delivering excellent customer service and enhancing the quality of life for our homeowners.
We celebrate diversity and promote equality and inclusion amongst our colleagues.
", "contact": "Please submit your application as soon as possible. We look forward to hearing from you.
", "closing": "Applications will be reviewed as soon as they are received.
", "note": "Please note that we reserve the right to appoint before the closing date.
", "language": "en"}