Store Operations Manager

3 weeks ago


Wellingborough, Northamptonshire, United Kingdom Zachary Daniels Recruitment Full time
We have an exciting opportunity for a Customer Service Leadership Role at Zachary Daniels Recruitment. The ideal candidate will be a passionate individual who is eager to take on a leadership role and deliver exceptional customer service.

About the Company: Our client is a prominent player in the retail industry with stores across London and Europe. They are on the brink of an exciting growth phase and seeking dedicated individuals to be a part of this journey.

Job Overview:
The Customer Service Leadership Role offers an excellent work-life balance with evenings off and reduced weekend hours. The workweek will be 39.5 hours with store operating hours from Monday to Friday from 9 am to 6 pm, Saturday from 10 am to 4 pm, and Sunday from 10 am to 3 pm. Responsibilities include elevating and maintaining high customer service standards, ensuring company and brand standards are consistently met, and achieving store and company KPIs. To be successful, candidates should have boundless energy and enthusiasm for delivering outstanding service and bring experience in retail, hospitality, or a similar service-oriented industry.

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