Catalogue Operations Specialist

6 days ago


Birmingham, Birmingham, United Kingdom National Highways Full time
Job Description: We are seeking an experienced Catalogue Operations Specialist to join our team at National Highways. In this role, you will be responsible for managing and maintaining our service catalogues, ensuring they are accurate, up-to-date, and consistent.

Your Key Responsibilities:
  • Manage and maintain our service catalogues, ensuring they are accurate, up-to-date, and consistent.
  • Collaborate with service owners to guarantee consistency and accuracy of service catalogue entries.
  • Provide expertise and guidance on service catalogue management, ensuring that customers and end-users have access to clear, consistent, and up-to-date information about our services and products.
  • Oversee the creation, maintenance, and evolution of our service catalogue, ensuring it meets the changing needs of the business.
  • Establish and maintain key processes that manage, control, and govern the service catalogue, ensuring it delivers value to Digital Services and the wider organisation.

Requirements for Success:
  • Proven experience in managing and maintaining service catalogues, ensuring accuracy, consistency, and timeliness.
  • Strong analytical and problem-solving skills, with ability to identify and resolve issues quickly.
  • Excellent communication and interpersonal skills, with experience of working with cross-functional teams.

About Our Team:

National Highways is a dynamic organisation with a growing digital services team. We're committed to delivering cutting-edge digital, data, and technology services that empower our teams and enhance the customer journey.

We estimate the salary for this role to be around £55,000 - £75,000 per annum, depending on experience.



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