Digital Innovation Leader

1 day ago


Birmingham, Birmingham, United Kingdom National Highways Full time
Job Description

We are seeking a Digital Innovation Leader to join our team at National Highways. This is an exciting opportunity to shape the future of transportation and drive digital innovation.

About the Role:

  • Collaborate with technical experts, process champions, and suppliers to develop and drive forward the strategy and design of our Service Catalogue processes.
  • Support embedding Service Catalogue processes across the entire digital ecosystem, ensuring consistency and communication throughout the organisation and to external stakeholders.
  • Ensure that the service catalogue is complete and current, working with service owners to ensure consistency and accuracy of the service catalogue entries.
  • Act as the go-to expert for Service Catalogue Management, providing clear, consistent, and up-to-date information about our services and products to customers and end-users.
  • Oversee and operate the creation, maintenance, and continuous evolution of our service catalogue to meet ever-changing business needs.
  • Define, establish and maintain the key processes that manage, control and govern the Service Catalogue, ensuring it delivers value to Digital Services and the wider organisation.

About Us:

National Highways is an energetic and rapidly growing team, revolutionising the way we operate by delivering cutting-edge digital, data, and technology services that empower our teams and enhance the customer journey from start to finish.

Key Requirements:

  • Proven experience in analysing, designing, planning, and executing work within time, cost, and quality parameters.
  • A track record of implementing strategies and policies that align with broader business objectives.
  • Strong leadership experience in an operational management setting, driving teams to deliver high performance.

Salary: £60,000 - £80,000 per annum, depending on experience.



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