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Customer Account Manager

2 months ago

Beckenham, Greater London, United Kingdom Seattlestars Full time
About the Role

We are seeking a highly motivated and experienced Customer Account Manager to join our team at Seattlestars. As a key member of our sales team, you will play a vital role in maintaining and growing sales and gross profit within a set group of customers.

Key Responsibilities
  • Account Management: Manage existing customer accounts, focusing on increasing sales and gross profit.
  • Customer Service: Serve as the main internal contact for selected customer accounts, handling inquiries, orders, and complaints.
  • Liaison and Support: Liaise with external account managers to provide comprehensive support to customers.
  • Communication and Teamwork: Confident communicator across various channels and a strong team player with excellent time and project management skills.
  • Technical Skills: Proficiency with CRM systems and competent user of Microsoft Office tools (Excel, Word, PowerPoint).
Requirements
  • Experience in Account Management, Customer Service, or Sales.
  • Strong relationship management and communication skills.
  • Ability to work in a dynamic environment and manage multiple priorities.
  • Proficiency in CRM systems and Microsoft Office tools.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including auto-enrolment in a pension plan and free parking.
  • The opportunity to work with a dynamic and growing company, Seattlestars.