Meetings and Events Coordinator

3 weeks ago

Manchester, United Kingdom THG Full time

About THG

We're a fast-moving, global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

The Meetings & Events Coordinator will manage all enquiries for Meetings & Events, from initial enquiry stage to finalising event details. This role requires a proactive approach to client needs, with a focus on maximising revenue opportunities and delivering excellent guest experiences.

Key Responsibilities

  • Maintain excellent business relationships with clients
  • Handle incoming inquiries and conduct initial qualifying processes to identify client needs and expectations
  • Submit proposals in compliance with client needs and negotiate to secure potential business
  • Take ownership and initiative to solicit business and handle guest requests independently
  • Conduct site inspections, guest meetings, and handle walk-in inquiries in a professional manner
  • Attend promotional activities and handle ad-hoc projects as assigned by the manager
  • Maximise up-selling opportunities and maintain up-to-date information and reports
  • Communicate accurately and timely with the manager and contribute ideas and feedback

Requirements

  • Commercially minded and customer-focused with the ability to anticipate customer needs
  • Able to make informed decisions independently with business goals in mind
  • Positive 'can-do' attitude and strong sense of achieving goals and revenue targets
  • Flexible and adaptable to business needs and able to take ownership of individual and team projects
  • Copes well in high-pressure environments to maintain top-quality service and work delivered
  • Passionate about the hospitality industry and delivering a great guest experience
  • Innovative and creative to identify new ways to maximise revenue and improve processes
  • Great communicator with all stakeholders and immaculate attention to detail

THG is proud to be a Disability Confident Committed employer. We welcome applications from all sections of the community.

We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame, please contact our Talent team to discuss further.

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