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Aesthetic Equipment Specialist

2 months ago

Manchester, United Kingdom CV Library Full time
Coffee Field Service Engineer

Job Title: Coffee Field Service Engineer

Location: Manchester and surrounding area

Salary: Up to £33,580 per annum, plus £4,000 for working 1 in 4 weekends, vehicle, pension, and other benefits

We are seeking a highly motivated and well-presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards, and procedures to join our team as a Coffee Field Service Engineer.

Key Responsibilities:

  1. Carry out a broad range of coffee equipment repair and preventative maintenance tasks, from fault finding to diagnosis, ensuring all coffee equipment is left in good working order.
  2. Work proactively with the central call centre, taking day-to-day instructions and keeping them updated to ensure waiting customers are informed.
  3. Adhere to Health and Safety procedures, undertaking risk assessments to ensure it is safe to work and bringing any risks to the attention of management.
  4. Complete all necessary online job sheets, time sheets, and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises.
  5. Provide agreed spare parts stocks via hand-held unit to ensure parts are invoiced to the customer, deducted from stock, and replenished to maintain vehicle stock inventory.

Requirements:

  1. A confident individual with a passion for customer service.
  2. Excellent understanding of coffee quality and associated equipment.
  3. Demonstrates strong problem-solving skills with an electrical mechanical background.
  4. Computer literate with a clean driving license.
  5. Self-motivated with a flexible approach to work, location, and hours.