Medical Administrator

2 days ago


Sandbach, Cheshire East, United Kingdom Ashfields Primary Care Centre Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Administrator to join our team at Ashfields Primary Care Centre. As a Medical Administrator, you will play a vital role in providing administrative support to our clinical team, ensuring the smooth operation of our practice.

Main Responsibilities
  • Provide exceptional administrative support to our clinical team, including answering phone calls, booking appointments, and managing patient records.
  • Manage the practice appointment system, ensuring timely and efficient scheduling of appointments.
  • Process personal, telephone, and e-requests for appointments, and respond to patient inquiries in a professional and courteous manner.
  • Initiate contact with patients, team members, and external agencies to resolve queries and provide information.
  • Support the management of repeat prescriptions, ensuring accurate and efficient processing.
  • Perform data entry of new and temporary registrations, and relevant patient information as required.
  • Provide administrative support for information requests, including SAR, insurance, and solicitors' letters.
  • Manage all queries in an efficient manner, and carry out system searches as requested.
  • Maintain a clean, tidy, and effective working area at all times.
  • Support clinical staff with general tasks as requested.
Requirements
  • Educated to GCSE level or equivalent.
  • Excellent communication skills (written and oral).
  • Strong IT skills, including proficiency in Office and Outlook.
  • Effective time management and planning skills.
  • Ability to work as a team member and autonomously.
  • Good interpersonal skills and problem-solving abilities.
  • Ability to follow policy and procedure.
  • Experience of working with the general public and administrative duties.
What We Offer

Ashfields Primary Care Centre offers a supportive and dynamic work environment, with opportunities for professional growth and development. We are committed to providing high-quality patient care, and we are looking for a dedicated and motivated individual to join our team.


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