NHS Front Desk Representative

4 weeks ago


Hull, Kingston upon Hull, United Kingdom NHS Full time

**Job Summary:**

We are seeking a highly skilled and experienced Medical Receptionist to join our team at our GP practice in Bilton. The successful candidate will have excellent communication skills, a calm demeanor, and the ability to work effectively in a fast-paced environment.

About the Role:

  • Provide administrative support to our clinical team
  • Handle telephone calls and face-to-face interactions with patients
  • Manage patient data, including booking appointments and processing repeat prescriptions
  • Use the surgery's clinical systems to process patient information

Key Responsibilities:

  • Process incoming and outgoing mail, and photocopying as required
  • Assist in maintaining surgery security and health & safety requirements
  • Conform to practice policies, information governance, and procedures

Requirements:

  • Previous experience in a medical administration role is essential
  • Strong knowledge of Microsoft Office applications
  • Ability to maintain confidentiality and handle sensitive information

Salary and Benefits:

The successful candidate can expect a competitive salary of £23,000 - £26,000 per annum, plus training and opportunities for professional development.


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