Front of House Manager
2 days ago
About the Role
We are seeking a highly motivated and experienced Front of House Manager to join our team at Wagamama. As a Front of House Manager, you will be responsible for leading our restaurant team to deliver exceptional customer service and ensure a seamless dining experience for our guests.
Key Responsibilities
- Lead by example and motivate your team to provide outstanding customer service
- Develop and maintain strong relationships with your team members, ensuring a positive and inclusive work environment
- Monitor and control the financial performance of your restaurant, including sales, costs, and labor
- Contribute to the development of a culture that encourages teamwork, fun, and continuous improvement
- Ensure that all health and safety standards are met, and that the restaurant is maintained to a high standard
- Participate in the recruitment and training of new team members
What We Offer
- A competitive hourly rate and tips
- A comprehensive training program to support your growth and development
- Opportunities for internal progression and career advancement
- A generous food allowance and discounts on food and merchandise
- A pension scheme and 28 days' holiday
- Access to our wellness program, including counseling, cycle-to-work scheme, and discounted gym membership
Our Culture
At Wagamama, we believe in the philosophy of Kaizen, which means 'good change'. We strive to create a culture that is inclusive, supportive, and fun, where every team member feels valued and empowered to make a difference.
We are committed to championing change in our communities and the impact on the planet. We celebrate individuality and appreciate personality over perfection. We promise to have your back and work together to build close bonds of trust and support.
Join us in our mission to create a workplace where everyone feels welcome and valued. If you are a motivated and experienced Front of House Manager who is passionate about delivering exceptional customer service, we want to hear from you
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