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Front of House Team Leader

2 months ago

Bristol, Bristol, United Kingdom Crafted Social Full time
About Us

Crafted Social is a dynamic and innovative company that prides itself on creating exceptional experiences for our guests. We are a leader in the hospitality industry, with a focus on delivering high-quality service and creating a welcoming atmosphere for all.

Job Summary

We are seeking an experienced Front of House Team Leader to join our team at the Green House in Bristol. As a Front of House Team Leader, you will be responsible for supporting the management team in creating and delivering a vision for exceptional guest experiences. You will also be responsible for coaching and mentoring your team, ensuring standards and compliance are maintained, and creating a welcoming atmosphere for our guests.

Key Responsibilities
  • Support the management team in creating and delivering a vision for exceptional guest experiences
  • Coach and mentor your team to ensure they have the skills and knowledge needed to deliver high-quality service
  • Ensure standards and compliance are maintained in the absence of management
  • Create a welcoming atmosphere for our guests
  • Support the management team in achieving business objectives
What We Offer

As a Front of House Team Leader at Crafted Social, you will have the opportunity to work in a dynamic and innovative company that values its employees. We offer a range of benefits, including:

  • Award-winning training and development programs
  • 25% off food and drink for you and all your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee assistance - licensed trade charity
About the Role

This is a full-time role, working a variety of shifts, including evenings and weekends. You will be working in a fast-paced environment, and you will need to be able to multitask and prioritize tasks effectively. You will also need to be able to work well under pressure and maintain a positive attitude in a busy environment.

Requirements

To be considered for this role, you will need to have:

  • At least 18 years old
  • Experience in a similar role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and multitask effectively
  • Positive attitude and a passion for delivering exceptional guest experiences