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Front of House Team Leader

2 months ago


Bristol, Bristol, United Kingdom Stonegate Group Full time

Location: Victoria Park

We are seeking an experienced Team Leader to join our Front of House team at Victoria Park. As a Team Leader, you will be responsible for supporting, coaching, and mentoring your team to deliver exceptional customer experiences.

Key Responsibilities:

  • Support the management team in creating and delivering a vision for the Front of House team
  • Ensure standards and compliance are maintained in the manager's absence
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the management team to achieve business objectives

What We Offer:

  • Award-winning training and development programs
  • 25% off food and drink for you and your friends in over 800 sites
  • Referral scheme of up to £1,000 per person
  • Dental insurance
  • Employee Assistance - Licensed Trade Charity

At Stonegate Group, we pride ourselves on being the largest operator of pubs, bars, and late-night venues in the UK. Our diverse portfolio includes leading brands such as Slug & Lettuce, Be At One, and Popworld. If you have a disability and require reasonable adjustments during the recruitment process, please let us know in advance.