IT Systems Support and Database Analyst

3 days ago


London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time
Job Overview

We are looking for an experienced IT Systems Support and Database Analyst to join our team at Vertex IT Solutions Ltd.

The successful candidate will be responsible for providing technical support for systems developed or adapted within the company, including SQL Server RDBMS systems, ensuring high availability and consistent performance.

The role requires excellent technical skills, interpersonal skills, and communication skills. The successful candidate will also be responsible for managing database security and safety, and ensuring the smooth operation of backups, replication/mirroring processes, DTS processes, queries, and other scheduled services.

Main Responsibilities:

  1. Provide technical support for systems developed or adapted within the company, including SQL Server RDBMS systems.
  2. Ensure high availability and consistent performance of corporate applications by implementing, configuring, maintaining, and performing critical SQL Server RDBMS systems.
  3. Manage database security and safety, and ensure the smooth operation of backups, replication/mirroring processes, DTS processes, queries, and other scheduled services.
  4. Maintain databases and processes, perform scheduled maintenance, and support release deployment when required.
  5. Perform data migration and database upgrade projects across different platforms/versions.
  6. Analyse, solve, and correct issues in real-time, providing problem resolution end-to-end.
  7. Automate regular processes, track issues, and document changes.
  8. Liaise with other IT support teams, business areas, and third parties in the investigation, resolution, and escalation of problems and incidents.
  9. Assist in maintaining internal tools and systems including software upgrades and software pilots.
  10. Create and maintain technical documentation relating to system design.
  11. Complete impact assessments for any changes to production instances.
  12. Provide out-of-normal office hours support as and when required.

Salary: £50,000 - £60,000 per annum

Benefits: Competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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