Optical Care Specialist

2 days ago


Bury St, Suffolk, United Kingdom Optical Express Full time
Delivering Exceptional Patient Care

We are seeking an exceptional Patient Advisor to join our team at Optical Express in Bury St Edmunds. As a key member of our team, you will play a vital role in delivering world-class customer service and ensuring that our patients receive the best possible care.

The successful candidate will have a passion for providing excellent patient care, strong organisational skills, and the ability to communicate clearly and articulately with a diverse range of people. In return, we offer a competitive salary of £24,000 (Pro Rata) + bonuses, state-of-the-art working environments, and ongoing training and development opportunities.

Your day-to-day role will involve building relationships with patients, assisting in patient consultations, undertaking diagnostic scans, and advising on traditional vision correction solutions. If you are motivated and driven to succeed, and possess a genuine passion for delivering exceptional patient care, we would love to hear from you.

Key Responsibilities:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations/practice visits
  • Undertaking diagnostic scans on patients using state-of-the-art equipment as part of a full health check
  • Accurately maintaining patient records


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