Customer Experience Team Member

3 weeks ago


Cardiff, Cardiff, United Kingdom Unite Students Full time

About the Role

We are seeking a Customer Experience Team Member to join our team at Unite Students. As a Customer Experience Team Member, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings, inspections, and leading sales conversations, and planning and running events for our students.

Key Responsibilities

  • Provide a welcoming front of house reception service to our students
  • Conduct flat viewings, inspections, and lead sales conversations to ensure our students have a great experience
  • Plan and run events for our students to create a sense of community and belonging

What We Are Looking For

  • A caring, warm person with a positive attitude
  • An excellent communicator who is happy to chat to our students and answer their questions
  • Great time management and organisational skills to ensure our students receive a high level of service

What You Will Get in Return

  • A discretionary annual bonus so you can share in the company's success
  • 25 days' paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
  • A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
  • Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
  • Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
  • Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more

About Unite Students

Unite Students is a FTSE 100 business and the UK's largest provider of purpose-built student accommodation. We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn't just what we do but who we are.

People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.



  • Cardiff, Cardiff, United Kingdom Unite Students Full time

    About the RoleWe are seeking a caring and warm individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key ResponsibilitiesProvide exceptional customer...


  • Cardiff, Cardiff, United Kingdom Unite Students Full time

    About the RoleWe are seeking a caring and warm individual to join our Customer Experience Team as a Customer Experience Team Member. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key ResponsibilitiesProvide exceptional customer...


  • Cardiff, Cardiff, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our team, you will provide a welcoming front of house reception service, conduct flat viewings and inspections, and plan and run events for our students.Key ResponsibilitiesProvide a high level of customer service to students and staffConduct...


  • Cardiff, Cardiff, United Kingdom Unite Students Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Experience Team Member to join our team at Unite Students. As a key member of our front-of-house team, you will be responsible for providing a warm and welcoming service to our students, ensuring their stay with us is enjoyable and memorable.Key ResponsibilitiesProvide exceptional...


  • Cardiff, Cardiff, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our team, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings and inspections, and planning and running events for our students.Key ResponsibilitiesProvide a warm and welcoming service...


  • Cardiff, Cardiff, United Kingdom Unite Students Full time

    About the RoleWe are seeking a Customer Experience Team Member to join our team at Unite Students. As a key member of our team, you will be responsible for providing a welcoming front of house reception service, conducting flat viewings and inspections, and planning and running events for our students.Key ResponsibilitiesProvide a warm and welcoming service...

  • Bar Team Member

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Hollywood Bowl Group Full time

    About the Role As a Bar Team Member at Hollywood Bowl Group, you will be responsible for delivering exceptional customer service and ensuring that our customers receive an outstanding experience. You will be the face of our brand, and your friendly and welcoming demeanor will make our customers feel valued and appreciated. Key ResponsibilitiesProvide...


  • Cardiff, Cardiff, United Kingdom fish4.co - Jobboard Full time

    Customer Experience Administrator **About the Role** We're seeking a highly skilled Customer Experience Administrator to join our Inbound Support & Sales team. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, solving problems, and upselling products to meet customer needs. **What You Can Expect** * A...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Associate to join our team in Cardiff, United Kingdom. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers and ensuring their overall experience is positive.Key Responsibilities:Handle customer inquiries and provide timely and effective support.Provide...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

    About the Role As a key member of our team at LexisNexis Risk Solutions UK Ltd., you will play a vital role in delivering exceptional customer experiences for both prospect businesses and existing customers. Your primary objective will be to collaborate closely with our sales teams and internal stakeholders to ensure the business achieves its goals. This...


  • Cardiff, Cardiff, United Kingdom CCA Recruitment Group Full time

    Unlock Your Sales PotentialAre you a sales superstar with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and love the thrill of closing deals?We're seeking a talented Customer Experience Administrator to join our dynamic Inbound Support & Sales team. As a key member of our team, you'll be responsible for...


  • Cardiff, Cardiff, United Kingdom CCA Recruitment Group Full time

    Unlock Your Sales PotentialAre you a sales superstar looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a talented Customer Experience Administrator to join our dynamic Inbound Support & Sales team.What We Offer:A comprehensive 3-week training program to equip you with the skills and knowledge...


  • Cardiff, Cardiff, United Kingdom Sky Full time

    Want to make a real impact at Europe's leading entertainment brand? We're looking for a talented Customer Experience Leader to join our team in Cardiff.What you'll do:Lead a team of customer service professionals to deliver exceptional experiences for our customers.Develop and implement strategies to improve customer satisfaction and loyalty.Collaborate with...

  • Team Member

    1 month ago


    Cardiff, Cardiff, United Kingdom Five Guys Full time

    About Five GuysWe're a family-owned business that's been serving up perfect burgers and fries since 1986. Our philosophy is simple: cook to perfection, serve with a smile, and always put our customers first.What We're Looking ForWe're seeking enthusiastic and dedicated individuals to join our team as Crew Members. As a Crew Member, you'll be the face of our...

  • Team Member

    1 month ago


    Cardiff, Cardiff, United Kingdom Five Guys Full time

    About Five GuysWe're a family-owned business that's been serving up perfect burgers and fries since 1986. Our philosophy is simple: cook to perfection, serve with a smile, and always put our customers first.What We're Looking ForWe're seeking enthusiastic and dedicated individuals to join our team as Crew Members. As a Crew Member, you'll be the face of our...


  • Cardiff, Cardiff, United Kingdom RBH Full time

    Role OverviewWe are seeking an exceptional Reception Supervisor to join our team at Hotel Indigo Cardiff. As a key member of our front desk team, you will be responsible for delivering exceptional customer experiences, ensuring seamless guest interactions, and driving hotel operations.Key ResponsibilitiesEnsure every guest has an unforgettable experience...

  • Team Member

    1 month ago


    Cardiff, Cardiff, United Kingdom NEXT Full time

    About the Role:We are seeking a highly organized and detail-oriented Stock Team Member to join our team at NEXT. As a key member of our store team, you will be responsible for ensuring that our online customers receive perfect products by accurately processing stock quickly and to the highest standard.Key Responsibilities:Accurately process stock quickly and...

  • Team Member

    1 month ago


    Cardiff, Cardiff, United Kingdom NEXT Full time

    About the Role:We are seeking a highly organized and detail-oriented Stock Team Member to join our team at NEXT. As a key member of our store team, you will be responsible for ensuring that our online customers receive perfect products by accurately processing stock quickly and to the highest standard.Key Responsibilities:Accurately process stock quickly and...

  • Assistant Team Member

    3 weeks ago


    Cardiff, Cardiff, United Kingdom JD Gyms Full time

    Job Title: Assistant Team MemberJob Summary: We are seeking a highly motivated and detail-oriented Assistant Team Member to join our team at JD Gyms. As a key member of our team, you will be responsible for maintaining a high standard of cleanliness and hygiene in our gym, while also providing excellent customer service to our members.Key...

  • Bar Team Member

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Greene King Full time

    As a key member of our Bar team at Greene King pubs, you will play a vital role in creating unforgettable moments for our customers. Your exceptional customer service skills and attention to detail will ensure that every guest has a memorable experience, whether they're enjoying a perfectly poured pint or a delicious meal. We're a fun and inclusive team...